Privacy and Cookie Policy
This Privacy and Cookie Policy applies to information collected and processed via the www.bnswatches.com website and mobile application (together, the “Website”) and associated Website customer service channels. We take your privacy very seriously and want you to know how your data is collected, used, shared, and stored. The Website is owned and operated by BNSWatches.
By visiting the Website or supplying information through its associated customer service channels, you consent to the practices described in this Privacy and Cookie Policy and our Website Terms and Conditions. Please note that this Policy may be updated from time to time, and it is your responsibility to review it regularly for any changes.
Information We May Collect
We (and our authorized service providers) collect information you provide through the Website or any of our customer service channels including phone or email. We may also collect data when you browse the site, whether or not you are a registered user. This information may include:
- Personal and Contact Information: name, delivery address, phone number, email, billing details, birth date, preferences
- Website Usage Data: IP address, browser type, device type, visited pages, clicked items, location
- Transactional Data: order history, items viewed or abandoned in cart, preferences
- Store Locator Data: we may use your location to help you find the nearest store
Payment card details are used only to process transactions and are not stored or accessible to our staff. All payments are handled by certified third-party payment providers.
If you submit information about someone else, you confirm that you have their consent.
Cookies
Our Website uses cookies and similar technologies to enhance your experience. Cookies are small files stored on your device that help us understand how you use the site.
We use the following types of cookies:
- Functionality Cookies: To enable core features like shopping cart functionality
- Analytics Cookies: To analyze website usage and improve performance
- Preference Cookies: To remember your preferences (e.g. language, location)
- Advertising Cookies: To show you personalized ads and limit ad frequency
- Third-Party Cookies: Set by partners who help us provide better, safer, and more relevant services
By using our Website, you consent to the use of cookies as described. You can delete cookies in your browser settings, but some site features may not work properly without them.
How We Use Your Information
We may use your data for the following purposes:
- To process your orders and deliver services
- To manage your account and preferences
- To provide customer support
- To personalize your shopping experience
- To conduct analytics and improve our Website
- To send marketing emails, promotions, or remarketing ads (you can opt out anytime)
- To detect fraud or security threats
- To comply with legal obligations
Who May We Share Information With?
We may share your data with:
- Service providers (e.g., payment processors, logistics, marketing)
- Legal advisors or auditors
- Advertising or analytics platforms (for remarketing and performance analysis)
- Any successors or new operators of the Website
- Law enforcement or regulators, if required
All partners are required to handle your data securely and only for agreed purposes.
Your Rights and Contacting Us
You can opt out of marketing emails at any time via unsubscribe links or by contacting us directly.
To update or correct your data, or for any privacy inquiries, contact us at:
Phone: +20 111 805 0393
Security
We take reasonable technical and organizational steps to protect your data. However, internet transmission is never 100% secure, and you share information at your own risk.
All sensitive payment data is encrypted and managed by trusted third-party processors using secure protocols.
International Transfers
By using our Website, you understand that your data may be stored or processed in countries with different data protection laws. We ensure that any third parties handling your data maintain adequate safeguards.
Third-Party Links
This Policy does not apply to other websites linked from our Website. Please read their policies separately.